Driver Download shortcuts
Driver Download shortcuts
The links point directly to Kworld's Server. We don't host any files ourselves.
(If the links don't work anymore, please contact us and we will update them)
Received a Trojan/Virus Warning with Window 7? (False positive?); Click here / scroll down for details here.
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Advisory Note: Windows 7 Virus / Trojan Warning With Hypermedia Centre
When you are using some antivirus software such as McAfee during the installation of this Kworld software, you may get a warning that a trojan was detected in the installation package, eg: files such as " CheckInstallShield.dll" may be tagged as generic trojan.
Should you worry?
1) That depends, if your computer is Not infected with a virus, it may be a false positive (harmless), or
2) If your computer is infected by an unknown virus, it may be modifying software executables and infecting each new innocent file you download with a virus, which is a serious problem.
What is a false positive?
Antivirus companies do make mistakes (For example: in November / December 2009, many programs created in the opera language were tagged as Trojans by Avast Antivirus. MSN messenger, Skype and tons of other popular innocent legitimate programs were tagged as trojans. in the end, the result caused many people to totally trash their computers by deleting critical innocent files required for the computer to run properly, and they had to reinstall everything from scratch because of a false positive detection ended up deleting critical windows files and programs. (It's the computer equivalent of Self destructive Auto-immune disease, and most, if not all antivirus programs have make this mistake at one point in their lifespan)
What should you do?
1. You will need to completely 'uninstall' the installed software. The moment the antivirus detects a virus, it freezes part of the installation process, so your installation is already corrupted and the program will Not Work properly, if at all.
2. Please contact Kworld first before jumping to any conclusions. It might save you trouble in the future with other innocent programs.
If you are in doubt, you can download the files from Kworld's Global USA website directly.
http://www.kworld-global.com/
(Find your product and hover your mouse cursor over the red [>>] button on the right of the product's page, and you will be shown the download section.)
Kworld is a multi award winning respected global company. We do not believe they deliberately infect their customers computers with viruses.
3. If you have researched the issue or resolved the problem and trust the installation package, you can disable the antivirus program and run the installation. (remember to re-enable the antivirus program after installation completes)
4. If all else fails, contact us and provide us with as some information (virus / filename / antivirus used) so we can assist you as fast as possible.
